Privacy Policy

Last updated: August 18, 2026

Saree3 ("we", "us", "our") operates the Saree3 mobile application and website (the "Service"), which lets customers order food and other goods from local stores and have them delivered by drivers. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

Account information. When you register, we collect your name, phone number, and (optionally) your email address and profile photo.

Location information. We collect delivery addresses you save and, where you allow it, your device's GPS location, so we can show nearby stores, calculate delivery fees, and let drivers navigate to you and let you track your order in real time.

Order and payment information. We collect details of the orders you place (items, prices, store, delivery notes) and your payment method type. Card payments are processed by our third-party payment processor; we do not store your full card number on our servers.

Device and notification information. We collect device push-notification tokens so we can send you order updates and other notifications.

Usage information. We collect information about how you use the app, such as favorites, ratings and reviews you leave, and support messages you send us.

2. How We Use Your Information

To create and manage your account, and to verify your identity by phone (OTP).
To process, deliver, and let you track your orders.
To process payments through our payment providers.
To send order-status notifications, promotions, and loyalty/rewards updates.
To provide customer support and respond to your requests.
To detect and prevent fraud, and to keep the Service secure.
To improve and personalize the Service.

3. How We Share Your Information

Stores and delivery drivers — to fulfill and deliver your order, we share your name, delivery address/location, and order details with the store and the driver assigned to your order.
Payment processors — to complete a payment, relevant order and payment details are shared with our payment processor.
Service providers — companies that help us operate the Service, such as push-notification and mapping providers, acting on our behalf.
Legal reasons — if required to comply with a law, regulation, or valid legal process.

We do not sell your personal information to third parties.

4. Data Retention

We keep your account information for as long as your account is active. If you delete your account (see below), we remove your profile information. We may retain order and transaction records for a period after deletion where needed for accounting, tax, or legal obligations, or to prevent fraud.

5. Your Rights

You can review and update most of your account information directly in the app (Profile / Account Settings). You can request permanent deletion of your account and associated personal data at any time — see our Delete Account page for instructions.

6. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

7. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at [email protected].